Client Advisor

About the role

As a Client Advisor for LOEWE, you will be the face of the brand, delivering a playful and engaging service experience that exceeds client expectations. You will leverage deep product knowledge and a passion for fashion, art, and culture to build lasting relationships and drive sales.

Key responsibilities

• Provide exceptional, personalized customer service, greeting and assisting clients throughout their visit.
• Demonstrate LOEWE’s heritage and product knowledge to effectively cross‑sell and upsell across categories.
• Engage with a diverse clientele, creating a comfortable environment that fosters long‑term relationships.
• Develop and maintain a client book, updating information in company tools.
• Collaborate with team members to achieve store objectives and participate in visual merchandising according to brand standards.
• Maintain a clean, organized, and secure environment both front‑of‑house and back‑of‑house.
• Support inventory management and perform ad‑hoc back‑of‑house tasks as needed.
• Adhere to LOEWE’s grooming, behavior, and policy standards.

Required profile

• Strong interest in luxury retail, especially leather goods and ready‑to‑wear.
• Passion for fashion, art, and culture.
• Ability to adapt communication style to diverse clients and situations.
• Results‑driven commercial mindset while maintaining a collaborative team attitude.
• Flexible, adaptable, and willing to work in a dynamic environment.

Required skills