Corporate Account Manager – Chinese/Mandarin Speaker

About the role

The Corporate Account Manager will build strong, lasting relationships with AlphaSense’s corporate clients, serving as the primary point of contact for inbound queries, outbound engagement, relationship updates and renewal discussions. You will work closely with the Consulting vertical and collaborate with Account Executives to uncover new business opportunities.

Key responsibilities

• Maximize retention rate across the book of business.
• Increase adoption of AlphaSense solutions within existing client business units to uncover new revenue opportunities.
• Identify revenue at risk and proactively address churn.
• Forecast retention rates and collaborate with Account Executives on growth opportunities.
• Conduct business reviews, onboarding and training initiatives for new users.
• Serve as an on‑site advocate, performing floor walks, lunch‑and‑learns and gathering product feedback.

Required profile

• Business proficiency in Chinese/Mandarin and English.
• Minimum 2–4 years of account management experience, preferably with Fortune 1000 clients.
• Strong relationship‑building skills with a proven track record of retaining and growing accounts.
• Ability to communicate complex concepts clearly to stakeholders from analysts to C‑level executives.
• Energetic, curious and adaptable with a solid understanding of SaaS client engagement best practices.