Country Manager - Freight Forwarding & Logistics

About the role

A freight forwarding and logistics company is looking for a Country Manager to lead and manage nationwide operations. The role covers operations, team leadership, budget and strategy, and works closely with commercial teams and senior management.

Key responsibilities

• Lead and manage nationwide operations to achieve service, operational and revenue targets.
• Oversee, coach and develop operational teams while fostering a high-performance culture.
• Manage operational budgets and ensure cost-effective use of resources.
• Develop and implement operational strategies, priorities and performance objectives.
• Drive operational efficiency, process improvements and cost optimisation.
• Monitor operational KPIs, financial targets and budget goals.
• Lead short-term and long-term operational planning, including contingency planning.
• Work with commercial teams to identify new business opportunities and improve service offerings.
• Support the launch of new branches/stations and related public relations activities.
• Partner with senior management on strategic planning and country-level business initiatives.
• Set up controls, systems and processes for sustainable growth.
• Conduct regular audits and reviews of operations to ensure compliance and performance standards.

Required profile

• Bachelor's degree or equivalent qualification.
• At least 7 years of experience in freight forwarding, international transportation, airfreight, logistics or a related industry, including leadership experience.
• Proven track record in operations management and business growth.
• Experience in financial acumen, including P&L management, budgeting, forecasting and cost control.
• Excellent leadership, stakeholder management, communication and interpersonal skills.