Customer Relations and Admin Assistant

About the role

We are looking for a Customer Relations and Admin Assistant to join our team in Singapore. The role involves handling front‑desk interactions, managing reservations and providing essential administrative support to ensure smooth daily operations.

Key responsibilities

• Attend to counter, email and phone enquiries from customers.
• Perform check‑in and check‑out procedures.
• Manage online and telephone reservations.
• Coordinate booking of facilities and rooms.
• Prepare bills, process payments and handle refunds of excess deposits.
• Generate reports and assist with various clerical and administrative tasks as needed.

Required profile

• GCE ‘O’ / ‘A’ Level, NITEC or HNITEC in Office Skills, Business Administration or related fields.
• Good communication and customer service abilities.
• Attention to detail and meticulous work habits.
• Preferably 1–2 years of experience in a customer service environment.

Required skills