Customer Relations Officer – West (Govt Sector)

About the role

Join the Workplace Experience team to deliver frontline concierge services, support office operations and enhance employee engagement across multiple government‑related sites in Singapore. You will be the first point of contact for visitors, manage pantry and gym facilities, and ensure smooth AV/IT system functionality.

Key responsibilities

• Provide on‑site frontline concierge service for staff and public visitors.
• Manage room bookings and AV/IT systems, troubleshooting issues as they arise.
• Maintain office supplies, restock pantry items and oversee pantry operations across three locations.
• Coordinate daily gym operations, including maintenance follow‑ups.
• Assist with wayfinding, lost‑and‑found, and general visitor assistance.
• Support monthly promotional activities and related administrative tasks.

Required profile

• Diploma in Business Management or a related discipline.
• Junior‑level experience or willingness to learn in a corporate environment.
• Availability to start after a two‑month onboarding period.

Required skills

• AV/IT systems management

What we offer

• Monthly salary SGD 2,300 – 2,700 (visible).
• Annual bonus and 18 days of annual leave.
• Fixed‑term contract until January 2029.
• Monday‑Friday schedule, 8:30 am – 6:00 pm.
• Partnership with e2i for employability support.