Customer Service & Admin Assistant – Luxury Resale

About the role

We are looking for a proactive Customer Service & Admin Assistant to join our luxury resale platform. You will be the front‑line contact for showroom visitors and support daily operations that keep our high‑end pre‑owned inventory moving.

Key responsibilities

• Greet and assist customers in the showroom, delivering a premium service experience.
• Handle order preparation, stock condition assessment, product description writing and visual merchandising.
• Develop in‑depth knowledge of luxury brands and their product lines.
• Respond to client inquiries via Instagram, email, WhatsApp, Telegram and other channels.
• Research, create and schedule social‑media posts as needed.

Required profile

• Team player with a strong willingness to learn and attention to detail.
• Capable of working with minimal supervision and comfortable with weekend shifts (Saturday or Sunday).
• Enjoys building relationships and interacting with people.
• Legal right to work in Singapore (no sponsorship available).

Required skills

• Photography
• Short‑form video creation
• Content writing

What we offer

• Basic salary SGD 2,600‑2,900 per month plus a target bonus (total SGD 3,000‑3,400).
• 10 am‑7 pm office hours, 5‑day work week (flexible 4‑day option possible).
• 14 days annual leave, public holidays, work‑life balance initiatives.
• Annual overseas company trip.