Customer Service Officer – CRM, Logistics & Freight Forwarding
EA RECRUITMENT PTE. LTD. · Singapore
Job description
About the role
We are looking for a proactive Customer Service Officer to join our logistics team in Singapore. The role combines CRM handling with sea and air freight documentation, ensuring smooth communication between customers and carriers.
Key responsibilities
- Process sea documentation such as bookings and Bill of Lading.
- Manage air and sea bookings and coordinate with carriers.
- Liaise with customers to address inquiries and provide updates.
- Support the Customer Service department and report to the team manager.
- Perform additional duties as assigned.
Required profile
- Minimum GCE ‘O’ Level qualification.
- At least 1 year of relevant experience in logistics or customer service.
- Knowledge of air and sea logistics is an advantage.
- Willingness to learn and adapt.
Required skills
- Familiarity with CRM systems.
What we offer
- Competitive monthly salary of SGD 2,800‑3,200.
- Annual Wage Supplement (AWS) and variable bonus.
- Comprehensive welfare benefits and clear career progression.
- Standard office hours, Monday‑Friday 9 am‑6 pm, based in the East region of Singapore.
Questions fréquentes
Why are you reporting this job?
Explore further
Salaries, guides and searches in Singapore.
Salaries by job title
Apply in 30 seconds
Enter your email to apply. An account will be created automatically.
By continuing, you accept our terms of use.
Already have an account? Login
A question about this job?
Ask it here: you will get the full job summary by e-mail, right away.
Published 4 weeks ago
Expires 4 weeks from now
46 views · 0 interested
Boost your chances
Upload your CV — we will match you with relevant openings.
Analyzing your CV...
EA RECRUITMENT PTE. LTD.
Singapore