Data Center Engineer (GPU) - Infrastructure

About the role

The Infrastructure team manages the Group's Internet infrastructure and business applications, covering data centres, connectivity, cloud, networking, systems, storage and security. Data Center Engineers build and run the backbone data centre infrastructure that keeps all Sea products and services running across regions. This role covers cloud infrastructure operations, monitoring, incident management and server and GPU support.

Key responsibilities

• Operate and maintain cloud infrastructure supporting customer workloads, including compute, storage, networking and NVIDIA GPU server environments.
• Monitor infrastructure health, performance, resource utilisation and alerts to maintain service availability in line with customer SLAs.
• Investigate operational alerts and incidents, isolate faults, document findings and coordinate escalations to specialist teams and vendors.
• Diagnose hardware issues involving CPUs, memory, disks, power supplies, network interfaces and NVIDIA GPUs, and perform approved component replacements and vendor coordination.
• Perform basic Linux troubleshooting, system log reviews, service health checks and network connectivity diagnostics.
• Support server deployment, configuration, maintenance and lifecycle activities.
• Maintain asset records, capacity reports, incident documentation, handovers and procedures, and coordinate with data centre facility partners on power and cooling.
• Identify improvements to monitoring, incident response, workflows and automation.

Required profile

• Minimum diploma in Information Technology, Computer Engineering, Telecommunications or a related discipline.
• At least 3 years of hands-on experience in data centre operations, cloud infrastructure operations or IT infrastructure support.
• Ability to work independently under pressure, with strong troubleshooting, analytical, documentation and communication skills.
• Willingness to learn new technologies and work rotating duty standbys, weekends, public holidays and incident response shifts.
• Ability to work safely in a data centre environment during physical infrastructure tasks.

Required skills

• Familiarity with server platforms from Nvidia, Dell, HPE, Supermicro and Lenovo, including hardware management and diagnostic tools.
• Basic understanding of cloud infrastructure: compute, storage, networking, virtualisation, resource utilisation and service availability.
• Experience with infrastructure monitoring, alert handling, ticketing systems, incident management and SLA-driven operations.
• Linux command-line troubleshooting, server hardware diagnostics, RAID and basic network troubleshooting.
• NVIDIA GPU infrastructure and GPU health monitoring is an advantage.