Deputy / Assistant Manager, Transit Operator Performance Management

About the role

The Transit Operator Performance Management (TOPM) division manages the rail operator's performance in terms of operations and maintenance of MRT systems, ensuring high reliability and availability of train service. It is looking for a dynamic and motivated person to help manage the rail operator's performance.

Key responsibilities

• Plan and conduct audits of Operations and Maintenance (O&M) processes and execution across rail systems such as rolling stock, signalling, communications, mechanical and electrical services, to ensure compliance with procedures, work instructions and contractual requirements.
• Manage contractual matters and O&M issues such as assessment of contract variations and claims, contract budget management, and investigation of incidents and service delays.
• Liaise with internal and external stakeholders on design review, system interfaces, testing and commissioning, emergency exercises and related issues.

Required profile

• Knowledge of engineering.
• At least 3 years of design or O&M experience in large-scale infrastructure projects, preferably in the railway industry.
• Ability to engage and manage multiple internal and external stakeholders.
• Self-motivated, astute, meticulous and resourceful, with good oral and written communication and presentation skills.
• Familiarity with local railway and building regulations, codes and standards is an advantage.
• Candidates with very good relevant experience may be considered for more senior positions; those without working experience are also welcome to apply.

Required skills

• Proficiency in MS Office (Excel, Outlook, PowerPoint, Word).
• Advantageous: data visualisation or analytics tools, or robotic process automation.