Digital Account Manager

About the role

Cheil Worldwide, an integrated marketing communications network founded in 1973 with headquarters in Seoul and more than 7,200 employees worldwide, is hiring a Digital Account Manager. The role manages day-to-day client relationships and leads the execution of integrated digital and media campaigns, working alongside senior leadership on strategic direction and long-term account growth.

Key responsibilities

• Lead execution of integrated digital and media campaigns, including marketplace, delivering them on time, on budget and to agreed quality standards.
• Work with planning, creative, media and data analysts to develop and implement digital and media strategies aligned to client objectives.
• Support media planning and activation across paid digital channels (social, search, display, programmatic, eCommerce).
• Translate client briefs into internal briefs covering creative, media, performance marketing and technology requirements.
• Manage multi-channel campaigns across paid, owned and earned touchpoints, and coordinate global or regional campaigns and local rollouts.
• Track campaign performance, identify optimisation opportunities and increase conversion and sales targets.
• Identify growth opportunities within existing accounts and surface insights based on data, competition and digital trends.
• Take a consultative approach with clients, managing expectations and escalating risks or issues.

Required profile

• Minimum 5 years' experience in digital marketing, media, loyalty, strategy or client services, preferably in an agency.
• Hands-on experience with digital media planning, performance marketing and optimisation across paid channels.
• Proven ability to manage integrated digital campaigns across paid, owned and earned touchpoints.
• Strong communication, stakeholder management and creative problem-solving skills; high attention to detail, budget awareness and sound judgement.

Required skills

• Digital production and delivery workflows, including AEM, JIRA and Adobe Target.
• Web and app analytics, with Adobe Analytics and Google Analytics preferred.