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Director of Wellness – Hong Kong

The Hongkong and Shanghai Hotels, Limited · Singapour

Senior 🇬🇧 English

Job description

About the role

This newly created senior leadership position, based in the Hong Kong Corporate Office, will shape and advance the Group’s global wellness platform across hotels, private clubs and integrated guest experiences. Reporting to the Senior Vice President of Operations, the Director will embed wellness as a core pillar of the brand and drive long‑term strategy, commercial performance and experiential innovation.

Key responsibilities

  • Define, own and continuously evolve the Group’s global wellness strategy to stay ahead of guest expectations, market trends and scientific developments.
  • Steward a scalable, adaptable wellness operating model that delivers sustained commercial relevance across the portfolio.
  • Position wellness beyond spa services, covering lifestyle, longevity, recovery and holistic experience design.
  • Oversee development of programmes across resilience, recovery, renewal and restoration, ensuring they are preventative, personalised and data‑informed.
  • Translate medical and therapeutic advancements into hospitality‑appropriate experiences while maintaining brand credibility.
  • Establish and govern global wellness standards and service frameworks, balancing consistency with controlled innovation.
  • Own wellness‑related commercial performance, monitoring revenue growth, utilisation, guest engagement and margin sustainability.
  • Partner with Guest Experience, Food & Beverage, Brand Marketing and Operations to embed wellness throughout the guest journey.

Required profile

  • Extensive leadership experience in wellness, hospitality or related sectors with a proven track record in strategy development and commercial delivery.
  • Deep understanding of wellness trends, preventative health, longevity and experience‑driven hospitality.
  • Demonstrated ability to translate strategy into scalable operating models and guest‑centric experiences.
  • Strong commercial acumen, including P&L management, ROI analysis and investment decision‑making.
  • Influential communicator capable of aligning senior stakeholders across functions.
  • Collaborative, forward‑thinking mindset with a passion for innovation and continuous improvement.
  • Excellent command of English; additional languages are a plus.
  • Willingness to travel as required and to reside in Hong Kong.

Required skills

    What we offer

    • Competitive benefits package including comprehensive medical coverage and retirement schemes.
    • Opportunity to lead a global wellness platform for a prestigious, internationally recognised hospitality group.
    • Strategic influence at senior executive level with direct reporting to the SVP of Operations.

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    Published 2 months ago

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    The Hongkong and Shanghai Hotels, Limited

    Singapour