Executive / Senior Executive, Ecosystem Operations & Engagement

About the role

Reporting to the Deputy Director, the Executive / Senior Executive (Ecosystem Operations & Engagement) supports community operations, member engagement and the delivery of ecosystem activities at co11ab, Singapore’s first biomedtech incubator. The role coordinates programmes, outreach initiatives, marketing communications and day‑to‑day operational tasks to ensure a seamless experience for members, partners and visitors.

Key responsibilities

• Manage member onboarding, engagement and community‑building activities, and administer the co11ab membership programme.
• Coordinate ecosystem visits, delegations, stakeholder meetings and visitor management while maintaining CRM and engagement records.
• Deliver programmes, workshops, networking events and outreach activities, liaising with internal teams, speakers, vendors and partners.
• Support conferences, exhibitions, roadshows and other ecosystem engagement initiatives.
• Update the co11ab website, digital platforms and marketing collateral; manage LinkedIn, newsletters and community communications.
• Provide administrative and operational support, maintain accurate records and identify opportunities to improve efficiency and member experience.

Required profile

• Diploma or degree in Business Administration, Communications, Marketing, Events Management or related field.
• 2–4 years of experience in community engagement, stakeholder management, programme coordination or operations.
• Experience in an innovation hub, incubator, accelerator, healthcare, research or higher‑education environment is an advantage.
• Excellent written and verbal communication skills with confidence to engage with startups, industry partners, government agencies and senior management.
• Strong interpersonal, organisational and stakeholder‑management abilities; proactive and service‑oriented.
• Proficient in Microsoft Office; familiarity with CRM, website content management or event‑management platforms is advantageous.

Required skills

• Microsoft Office
• Customer Relationship Management (CRM) systems
• Website content management
• Event‑management platforms