Facilities Coordinator (Soft Services)

About the role

JLL is hiring a Facilities Coordinator (Soft Services) for its Client Singapore offices. The coordinator oversees the coordination and management of services that are critical to the comfort, cleanliness, productivity and well-being of employees, working with external contractors, vendors and internal stakeholders to keep the workplace functioning positively.

Key responsibilities

• Respond promptly to all employee requests.
• Oversee cleaning services provided by third-party vendors and maintain the highest cleanliness standards.
• Handle stock taking and procure office supplies such as stationery, first-aid kits, access cards and pantry items.
• Oversee pantry equipment (vending machines, coffee, tea machines, water dispensers) so they run optimally.
• Manage employee access cards and building access, including printing cards and configuring or deactivating access via facial recognition or card access through BMO.
• Coordinate printing of business cards and mobile phone contracts.
• Coordinate season parking requests with the Building Management Office, keep the active parking list up to date and verify payments if needed.
• Arrange car rentals and transportation on request.
• Develop fire safety procedures, lead bi-annual fire drills and table-top exercises for safety wardens, and maintain a list of first aiders while supporting training sessions.
• Book non-bookable manager rooms when required, develop office best practices and share related communication content.

Required profile

• At least 3-5 years of facilities professional experience.
• Strong facilities knowledge and ability to handle manual duties and carry out regular inspections.
• Proactive, independent and able to work with minimal supervision and under pressure.
• Excellent verbal and written communication in English with stakeholders from diverse backgrounds.

Required skills

• Computer systems, including Microsoft Windows and Office.