Front Office Admin - Oasia Resort Sentosa

About the role

Oasia Resort Sentosa is looking for a Front Office Admin to provide secretarial support to the Front Office Manager. The role covers coordination of appointments and meetings, liaison between departments, handling of correspondence and customer support.

Key responsibilities

• Provide secretarial support to the Front Office Manager.
• Liaise between various departments.
• Schedule and coordinate appointments, meetings and events, including registration and travel arrangements.
• Assist the Front Office Manager with customer inquiries and problem resolution.
• Complete the Front Office Manager's report, which requires input from all departments.
• Manage all Front Office correspondence so that it is received and dispatched on time and accurately.
• Set up and maintain Front Office correspondence files and ensure their safe custody and confidentiality.

Required profile

• Diploma in Hospitality or Business.
• At least 2 years of relevant experience.
• Experience in administrative support in a fast-paced, multi-tasking environment.
• Experience dealing with internal and external contacts at all levels.
• Experience in hospitality is advantageous.

Required skills

• Excellent communication, organizational and interpersonal skills.
• Able to handle highly confidential information with discretion.
• Adaptable, resilient and able to work under pressure and tight deadlines with minimal supervision.