Global Road Logistics Operations Manager

About the role

Kuehne+Nagel is looking for a Global Road Logistics Operations Manager to lead its Freight Forwarding team's road logistics transformation in Asia. The role reports to the Head of Road Logistics Asia Pacific and focuses on deploying the Transport Management System (TMS) and related applications, turning technology into real results while working with regional business leaders.

Key responsibilities

• Shape the technology strategy with business leaders across Asia, with clear paths and measures of success
• Lead the deployment of the TMS and related applications across the region
• Run large-scale projects end to end, including gap analysis, solution design, testing, training, change management and launch, aiming for zero negative impact on customers
• Drive operational excellence and controlling across Asia, guiding country teams toward standard processes and stronger technology adoption, and using offshore shared service centres for efficiency
• Analyse data, track performance and make fact-based decisions that improve the experience for customers, carriers and employees
• Keep senior stakeholders aligned by communicating progress, risks and changes clearly
• Train and empower local process and systems experts, create learning materials and support countries through change

Required profile

• 8+ years in road logistics, and 5-8 years each in project management, international experience and leadership (direct and virtual)
• Proven experience managing large-scale technology programmes, projects or product management from planning through execution
• Bachelor's degree in Management, Logistics, Supply Chain Management or a related field (Master's preferred)
• Good understanding of road transport and logistics operations in emerging markets
• Fluent English and Mandarin; a third language is a plus; candidates must be proficient in Mandarin to communicate with Mandarin-speaking clients
• Willingness to travel extensively within Asia

Required skills

• Strong background in operational excellence, operational controlling and performance management
• Strong data literacy and comfort with data analysis tools
• Ability to stay calm and structured in ambiguity and focus on results
• Experience in IT or Contract Logistics is a bonus