Global Travel Experience Manager

About the role

AirTrunk, a hyperscale data centre company operating across the Asia Pacific and Middle East region, is looking for a Global Travel Experience Manager. You will lead the strategy behind a safe, seamless and cost-effective global travel programme, working with teams in Workplace Experience, Security, Procurement, Finance, Technology and People & Culture. The role also helps prepare new and emerging markets by finding practical accommodation and transport solutions.

Key responsibilities

• Set the strategy and standards for a global travel programme, improving policies and processes and using data to guide decisions.
• Deliver timely, thoughtful support to employees from booking through to the journey home, including when plans change or challenges arise.
• Partner with Executive Assistants on executive travel and work with Security and International SOS on traveller support and incident response.
• Find and build travel solutions for new markets, assessing destinations for accessibility, safety and support, in close collaboration with project teams and colleagues in Workplace Experience, Security and Procurement.
• Manage the travel budget and key supplier partnerships, negotiate agreements and use reporting to identify savings and improve service.
• Shape the travel technology roadmap, exploring automation and AI to simplify booking and improve insight into travel performance.

Required profile

• Experience leading global corporate travel programmes in multinational organisations, managing complexity across regions.
• Ability to negotiate strategic supplier agreements across airlines, hotels, serviced apartments, travel insurance and ground transport, delivering measurable savings.
• Ability to manage substantial travel budgets and governance, balancing cost, compliance and service.
• Experience protecting travellers and responding to disruption, working with Security teams and risk providers such as International SOS.
• Experience finding practical travel and accommodation solutions in diverse locations, including emerging markets and remote environments.
• Experience building trust with stakeholders and delivering a strong traveller experience, ideally in infrastructure, construction, engineering, technology or other project-based environments.

Required skills

• Managing travel partners and platforms, including TMCs such as Amex GBT and digital booking tools.
• Using travel data and technology to drive analytics, automation and digital transformation.