Health Advisor - Health Insurance Sales

About the role

Raffles Medical Group is looking for a motivated, customer-focused Health Advisor to join Raffles Health Insurance. You will engage prospective and existing customers, understand their healthcare and insurance needs and recommend suitable health insurance products and healthcare solutions. This is a sales-focused role focused on developing new customer opportunities, building long-term relationships and contributing to the team's sales targets.

Key responsibilities

• Identify and engage prospective customers to develop new business for Raffles Health Insurance products.
• Understand customers' healthcare needs and recommend suitable health insurance products and healthcare solutions.
• Provide clear, professional advice on insurance products, medical services and healthcare information.
• Manage the full customer journey, from initial engagement and product explanation to sales closure and after-sales support.
• Build and maintain strong relationships with new and existing policyholders.
• Provide quality pre-sales and post-sales service and respond to enquiries promptly.
• Carry out customer engagement, marketing and business development for assigned customer segments.
• Follow up on prospects and keep an active sales pipeline.
• Work with the team to meet individual and business unit sales targets.
• Stay up to date on developments in health insurance, healthcare products and services.
• Ensure all customer interactions and sales activities comply with regulatory and company requirements.

Required profile

• Diploma or higher qualification in any discipline.
• Strong communication and interpersonal skills, able to build rapport with customers.
• Customer-oriented, proactive and comfortable engaging new customers.
• Self-motivated, results-driven, interested in a sales career.
• Interest in the financial advisory, insurance and healthcare industries.
• Prior experience in sales, financial advisory, insurance, healthcare or customer-facing roles is advantageous; fresh graduates with strong communication skills and an interest in healthcare insurance sales are also welcome.
• Relevant financial advisory or insurance qualifications are advantageous.