Import & Logistics Specialist

About the role

KLA is a global leader in advanced inspection tools and process solutions for the electronics industry. The Import & Logistics Specialist ensures inbound shipments arrive on time, supporting uninterrupted production across KLA's worldwide manufacturing sites. This role combines shipment monitoring, stakeholder coordination, and issue resolution to keep the supply chain flowing smoothly.

Key responsibilities

• Monitor and track inbound shipments from suppliers to the warehouse, expediting critical deliveries to avoid production disruptions.
• Work closely with freight forwarders, customs brokers, buyers, planners, and suppliers to resolve delays, customs issues, and documentation discrepancies.
• Provide regular status updates, flag risks, and support transportation visibility for the broader logistics team.
• Coordinate urgent receiving activities with warehouse operations, including after‑hours or weekend deliveries.
• Investigate cargo claims for lost, damaged, or short shipments and manage claim submission and follow‑up.

Required profile

• Diploma in Business Administration or at least 10 years of freight operations management experience in a forwarder or shipper/consignee role.
• Strong customer‑service orientation with excellent verbal and written communication skills.
• Ability to work under pressure in a fast‑changing environment and drive process improvements.

Required skills

• SAP (or similar ERP) experience.
• Proficiency with Microsoft Office Suite – Teams, OneNote, Excel, Word, Outlook.