Indoor Sales Executive

About the role

We are looking for a self‑motivated Indoor Sales Executive to generate revenue through high‑volume outbound calls and targeted emails. You will build strong customer relationships, meet individual sales targets, and ensure a high level of customer satisfaction.

Key responsibilities

• Make a high volume of outbound calls and send targeted emails daily to prospective and existing customers.
• Identify customer needs, present suitable products or solutions, and close sales.
• Achieve and exceed monthly/quarterly sales targets.
• Maintain accurate records of calls, emails, opportunities, and outcomes in the CRM system.
• Build and nurture long‑term customer relationships to drive repeat revenue.
• Follow up on leads, quotes, and inquiries promptly and professionally.
• Address customer questions and concerns to ensure satisfaction and retention.
• Work independently to plan daily outreach activities and seek new sales opportunities.
• Suggest improvements to sales scripts, email templates, and outreach strategies.
• Coordinate with internal teams (marketing, operations, product) to resolve issues and provide market feedback.

Required profile

• Diploma or degree in Business, Marketing, IT or a related field (or equivalent practical experience).
• 1–2 years of experience in indoor sales, telesales, inside sales, or a similar customer‑facing role. Fresh graduates with strong internship experience may be considered.
• Familiarity with CRM software is a plus.
• Experience selling IT products, services, or B2B solutions is advantageous but not mandatory.

Required skills

• HubSpot
• Salesforce
• Zoho