IT Applications Manager (Software Solutions)

About the role

The company is looking for a hands-on IT Applications Manager (Software Solutions) to lead the development, integration and optimisation of software platforms supporting its retail, eCommerce and supply chain operations. The ideal candidate has a solid foundation in enterprise systems and programming, together with proven experience leading a software engineering team.

Key responsibilities

• Oversee the implementation, enhancement and support of business-critical systems such as POS, ERP, CRM and WMS platforms.
• Lead and mentor a team of software engineers and business analysts to deliver high-quality, scalable solutions.
• Work with business stakeholders to define system requirements and turn them into technical specifications.
• Deliver web applications and internal integration solutions end to end, improving interoperability.
• Maintain system integrations, data consistency and security across platforms.
• Stay hands-on with programming, especially Python, and carry out regular code reviews.
• Use APIs, message queues or middleware to integrate internal systems and enable real-time data exchange.
• Ensure technical documentation, best practices and change management processes are followed.
• Monitor emerging technologies and propose strategic system improvements.

Required profile

• Bachelor's degree in Computer Science, Information Technology or a related field.
• 5+ years of relevant IT/software experience, including at least 2 years in a managerial or technical lead role.
• Proven experience with enterprise systems such as POS (e.g. Oracle Xstore), ERP (e.g. SAP), CRM (e.g. Salesforce), OMS, WMS, RFID, eCommerce (e.g. Salesforce Commerce Cloud).
• Experience in retail, eCommerce or supply chain industries.
• Strong problem-solving skills and ability to manage multiple priorities, with good communication across business and technical teams.

Required skills

• Strong technical expertise in Python and software development best practices.
• Experience with cloud platforms such as AWS or Alicloud.
• Familiarity with DevOps, CI/CD pipelines or API integrations.