IT Developer Service Manager (12 Month Fixed-Term)

About the role

MS Amlin Asia Pacific, a Lloyd's Syndicate 2001 branch under the Lloyd's Asia platform, is hiring an IT Developer Service Manager for a 12-month fixed-term position in Singapore. The role strengthens the regional technology environment across Singapore and Australia, combining hands-on technical development with IT service management and local technology oversight. It works closely with Head Office in London to rationalise end-user computing (EUC) tools and build modern, scalable systems, acting as the bridge between London IT, Group Data & Technology and local business teams.

Key responsibilities

• Develop and deliver the rationalisation and redevelopment of local EUCs (Excel, Access) into secure, supportable solutions using SQL Server, Power BI, Power Automate or other enterprise technologies.
• Design, build and implement automated workflows and data processes across underwriting, claims, finance and catastrophe modelling.
• Modernise legacy tools with documented, auditable solutions that meet regulatory and operational standards.
• Oversee the development lifecycle, including requirements gathering, testing and controlled deployment in line with Lloyd's IT governance.
• Maintain technical documentation, data integrity, version control and access management.
• Contribute to the Group Data and Technology strategy, the enterprise data platform transition and the Amplify programme, and build a regional roadmap including the change portfolio.
• Represent Singapore and Australia in Group IT governance forums and drive simplification, automation and resilience.
• Act as the local technical lead and escalation point for IT matters, oversee outsourced and remote support providers and their SLAs, and review risks, issues and service performance.
• Support IT audits, BCP/DR testing, regulatory reviews (e.g. MAS TRM, Lloyd's Asia standards) and local testing of upgrades and migrations.
• Manage IT risk logs, security updates and patches, and coordinate security and access controls.

Required profile

• Experience in system development, automation or IT delivery within financial services or other regulated environments.
• Proven track record designing technical solutions with SQL Server, Power BI, Power Automate, VBA, Python or equivalent.
• Experience rationalising and rebuilding EUCs into secure, auditable tools.
• Experience coordinating or managing IT service providers and remote technical teams.
• Familiarity with ITIL disciplines (incident, change and problem management).
• Ability to manage multiple initiatives and stakeholders across time zones.
• Experience in a Lloyd's, MAS or similar regulated environment is advantageous.

Required skills

• SQL Server, Power BI, Power Automate, VBA, Python or equivalent.
• Systems architecture, data modelling and application integration.
• IT security and governance frameworks such as Lloyd's Minimum Standards, MAS TRM and ISO 27001.
• Cloud technologies (Azure, Microsoft 365, Power Apps) and integration principles are an advantage.

What we offer

• A competitive salary and benefits package.
• Hybrid working and flexible working.
• Wellbeing and mental health support, employer-supported volunteering and continuous learning support.
• Structured career development and a focus on diversity, inclusion and equal opportunity.