IT Onsite Technician (Singapore)

About the role

Provide day‑to‑day local and remote desktop support for end users in Singapore. You will handle inbound calls, answer questions and resolve hardware, software and application issues while documenting all steps in the ticketing system.

Key responsibilities

• Provide day‑to‑day local/remote desktop support.
• Handle inbound calls and answer user questions.
• Troubleshoot and document hardware, software and application issues in a ticketing system.

Required profile

• 18 months of IT experience (or equivalent).
• Ability to build relationships with users and colleagues.
• Excellent time‑management skills.
• Experience in OS, apps and hardware installation and troubleshooting.

Required skills

• Operating system installation.
• Application installation.
• Hardware troubleshooting.

What we offer

• Onboarding program.
• Buddy program.
• Flat hierarchies.
• Trusted working hours.
• International job opportunities.
• Internal career development program.

About the company

Hemmersbach provides IT infrastructure services in more than 190 countries through 50 subsidiaries. The company delivers exclusively for leading IT industry firms and invests 20 % of its profits in social‑purpose initiatives such as the Hemmersbach Rhino Force and Hemmersbach Kids’ Family.