IT Operations Engineer

About the role

Temus, a Temasek-backed consulting firm offering digital transformation solutions to the private and public sectors, is hiring an IT Operations Engineer. The role supports the day-to-day running of applications and IT systems, including monitoring performance, troubleshooting issues, supporting application changes and working with internal teams and vendors. It suits someone with a foundation in IT who wants to learn and develop technical skills in application support, systems administration and IT operations.

Key responsibilities

• Monitor applications, systems and scheduled jobs, investigating and escalating issues when needed
• Troubleshoot application and system issues, review logs and help resolve incidents
• Support application deployments, updates, testing and changes across environments
• Assist with routine IT operations such as system configuration, access management, patching and operational checks
• Work with developers, business users and external vendors to resolve issues and support service requests
• Perform basic scripting and automation to improve efficiency
• Maintain technical documentation, operating procedures and records of system changes
• Follow IT security policies, change management processes and regulatory requirements

Required profile

• Diploma or degree in IT, Computer Science, Software Engineering or a related discipline
• Up to 2 years of experience in IT operations, application support, systems administration or a similar role; fresh graduates with relevant internship, academic or personal project experience are welcome
• Good analytical and problem-solving skills, good communication and documentation skills, and a proactive attitude

Required skills

• Basic understanding of Windows and/or Linux, networking and databases
• Familiarity with SQL, Git or scripting languages such as PowerShell, Python or Bash is advantageous
• Exposure to cloud platforms, application monitoring or deployment tools is a plus