Lead Engineer, Site Reliability Engineering
mastercard · Singapore
Job description
About the role
Mastercard’s Program‑aligned Site Reliability Engineering (SRE) teams deliver seamless experiences for customers by maintaining the highest standards of infrastructure reliability, security and performance. As a Lead Engineer on the Payments Network SRE team, you will own the continuous assessment and improvement of end‑to‑end service quality for the platform.
Key responsibilities
- Lead continuous assessments of application infrastructure supporting critical Mastercard applications, focusing on health, performance, monitoring, alerting and capacity analysis.
- Collaborate with Product and Development teams to forecast growth requirements and ensure scalability and resiliency.
- Champion observability as a core principle by identifying gaps in monitoring and alerting across environments.
- Design and implement strategies to close monitoring gaps, integrating all telemetry into a unified single‑pane‑of‑glass view.
- Build custom dashboards to investigate incidents and perform root‑cause analysis on complex issues.
- Lead regular incident reviews with internal support teams to ensure root causes are identified and addressed.
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Published 3 weeks ago
Expires 1 month from now
12 views · 0 interested
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mastercard
Singapore
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