Manager, CORE - Aftermarket Operations

About the role

Pratt & Whitney Singapore, part of RTX, is hiring an on-site Manager, CORE for its Aftermarket Operations. The role drives functional expertise and leadership within the Asia Pacific Aftermarket Operations, aligning global goals with business strategy and CORE initiatives. It formulates, evaluates and implements short- and long-term CORE strategic and tactical plans.

Key responsibilities

• Drive execution of CORE and Standard Production Systems (SPS) initiatives and develop, evaluate and implement CORE/SPS plans with clear short- and long-term goals.
• Oversee the implementation of CORE Control Rooms (CCR) across Aftermarket Operations and review AMO control towers for compliance with RTX auditing and regulatory requirements.
• Partner with Digital Transformation teams to deploy visual management tools such as tier boards, and use Microsoft Power Apps and Power Automate to digitise workflows and streamline approvals.
• Lead SPS initiatives, including planning, standard metrics, training, playbook development and feedback from After Action Reviews, and coordinate resources and best practices.
• Facilitate or co-facilitate Kaizen events, Value Stream Mapping and other Lean Six Sigma initiatives, and manage training and certification programmes for CORE.
• Provide leadership on process improvement projects and work with cross-functional teams to foster continuous improvement.

Required profile

• Proven experience managing and executing operational improvement initiatives.
• Bachelor's degree in Business, Operations Management or a related field (MBA or equivalent preferred).
• Ability to lead and influence teams, manage multiple priorities and work in a fast-paced, results-focused environment.
• Strong analytical, problem-solving and communication skills.
• Preferred: experience in Aftermarket Operations, driving maturity across domains, working with Digital Transformation teams on visual management tools, and managing training and certification programmes.

Required skills

• CORE and continuous improvement methodologies (Lean, Six Sigma)
• Microsoft Power Apps and Power Automate
• Lean Six Sigma tools such as Kaizen and Value Stream Mapping

What we offer

• Career and skills development, including an employee scholarship programme.
• Health, medical and dental benefits, and on-the-job training and certifications.
• Competitive remuneration, allowance and overtime benefits where applicable.
• Company transport provided (varies by site).