Manager, Group Strategic Communications

About the role

Singtel is looking for a Manager, Group Strategic Communications to drive positive media coverage and protect and promote the reputation of the Singtel Group. The role is based in Singapore and reports to the VP of Group Corporate Affairs and Investor Relations. It suits someone with a passion for storytelling and writing, and preferably with an understanding of the telecom, media and technology industries.

Key responsibilities

• Work with a team of communications professionals to protect and enhance the reputation of Singtel Group.
• Drive positive coverage across consumer, business and trade publications, as well as digital and social platforms.
• Manage the creation of content for external and internal communications.
• Organise press briefings, media sessions and events, and prepare briefing materials.
• Advise cross-functional partners on media engagement and crisis management.
• Monitor traditional and online media and take steps to address negative publicity.
• Proactively identify and manage crises, and develop crisis management communication plans with business units.

Required profile

• Degree from a recognised university, preferably in Mass Communications, Public Relations or Business.
• 5 to 8 years of experience in corporate communications, media relations and issues management, preferably in a publicly listed company.
• Excellent people skills and command of written and spoken English.
• Track record of leading projects to meet objectives, strong planning and organisational skills, and good relationship management and influence skills.

Required skills

• Writing and editing, including speech writing.
• Proficiency in Microsoft Office applications.