Merchant Sales Executive – GrabMart & GrabPay

About the role

Join Grab’s Commercial team in Singapore to drive revenue growth by acquiring, onboarding and managing a portfolio of merchants for GrabMart and GrabPay.

Key responsibilities

• Serve as a product expert for all GrabMart and GrabPay related matters.
• Meet, pitch and lead negotiations with prospective merchants to acquire and onboard them.
• Market and champion Grab’s value proposition to merchants.
• Build partnerships, manage merchant performance and contribution to the network.
• Oversee merchant activity and engagement throughout the onboarding journey.
• Stay informed about market trends and competitor activity to shape strategies.
• Handle daily merchant queries and ensure smooth onboarding and post‑onboarding processes.
• Collaborate with Account Management and other verticals (e.g., Phoenix, GrabAds, Partnerships) to cross‑sell and enhance merchant value.

Required profile

• Minimum 2 years experience in sales, business development or a related role with a proven track record of meeting targets.
• Experience pitching and engaging with merchants to secure beneficial agreements.
• Ability to develop long‑term partnerships and resolve onboarding queries.
• Capability to adapt strategies based on market trends and merchant requirements.
• Strong analytical skills to interpret sales data and derive actionable insights.

What we offer

• Term Life Insurance and comprehensive Medical Insurance.
• GrabFlex benefits package allowing personalized benefits selection.
• Parental, Birthday and LASA volunteering leave.
• Confidential Grabber Assistance Programme for personal challenges.
• Flexible work arrangements with differentiated hours.