Officer, Markets Operations Control (Hybrid)

About the role

Citi is hiring an Officer, Markets Operations Control (internal title: Securities & Derivatives Intermediate Analyst, C11) in Singapore, working hybrid. The role sits within the Operations - Transaction Services family and covers operational risk, manager's control assessment, information security, records management and continuity of business planning.

Key responsibilities

• Ensure compliance with global and regional functional policies, focusing on operational risk, manager's control assessment (MCA), information security and records management.
• Manage records management activities, access reviews for supported businesses and outsourcing-related reviews and reporting under the Third-Party Management Policy.
• Manage MCA testing of business activities, process reviews and recommendations for improvement and automation.
• Document continuity of business plans and escalate transaction processing issues, collaborating on solutions.
• Design and analyse moderately complex reports in line with leadership standards, and perform regulatory controls, account reconciliations and record retention.
• Take part in periodic general ledger proofing exercises and oversee core operations so risks are monitored and escalated promptly.
• Facilitate risk close-out for market transactions and act as a key point of contact across internal and external stakeholders.
• Collaborate daily with Global Clients, Trading and Operations teams, identify trends and recommend control enhancements.

Required profile

• University degree or equivalent experience.
• 5-7+ years of relevant experience in Tier 1 global financial institutions.
• Experience leading people and building diverse teams.
• Ability to work under pressure and meet deadlines in a fast-paced environment.
• Strong interpersonal skills and ability to interface with senior management.

Required skills

• Strong risk management and control mindset.
• Project management and UAT skills.
• Excellent problem-solving and results-oriented approach.

What we offer

• Programs and services for physical and mental well-being, including telehealth and confidential counselling.
• Paid parental leave policy.
• Learning and development resources and work-life balance support.
• Volunteering opportunities in local communities.