Operations Executive – Singapore (Marine Services)

About the role

Inchcape Shipping Services is seeking an Operations Executive to serve as the single operational point of contact for traders in Singapore and Malaysia. The role involves managing port calls, coordinating with vessel masters, owners, charterers and service providers, and ensuring high‑quality service delivery.

Key responsibilities

• Manage Singapore port calls end‑to‑end, including pre‑arrival planning, berth and pilotage coordination, bunker operations and cargo handling.
• Oversee Malaysian calls handled by sub‑agents, issue operational instructions, monitor milestones and intervene when schedules deviate.
• Maintain a consolidated operational timeline, provide proactive updates, monitor ETA/ETB/ETC/ETD and identify risks early.
• Ensure compliance with customer SOPs, local regulations, HSSE requirements and company procedures.
• Check documentation, supplier invoices and service records for accuracy and investigate any service failures.

Required profile

• 5–7 years of hands‑on tanker agency experience (Ops Lead) or 4–5 years (Ops Exec) dealing directly with oil traders, charterers or major tanker customers.
• Demonstrated ability to handle product, chemical or crude tanker calls independently.
• Strong communication, integrity, planning and risk‑analysis skills, with the ability to work irregular hours and perform ship boardings.
• Physical fitness for boarding in anchorages, petrochemical installations and shipyards.

Required skills

• MS Outlook
• MS Word
• MS Excel
• Written and spoken English
• Port and immigration documentation handling