Operations Project Manager - Vessel Deployments

About the role

ShipIn Systems is looking for an Operations Project Manager based in Singapore to own its vessel deployment projects, from kickoff through installation and go-live. The role brings together customers, internal teams and external installation vendors, keeps everyone moving and ensures every project meets its timeline. It focuses on existing customers and their expanding fleets, managing remote installations.

Key responsibilities

• Own multiple vessel deployment projects end to end, from kickoff to go-live and handover to Customer Success.
• Plan and execute installations, including hardware, logistics, configurations and installation services.
• Manage the customer throughout the process with clear updates, aligned expectations and fast problem solving.
• Coordinate external installation vendors, track their work and keep the customer informed.
• Drive internal teams to meet deadlines, even without direct authority.
• Track KPIs, timelines, deliverables and escalations, and spot issues before they become delays.
• Identify bottlenecks and improve the deployment process to shorten installation times.

Required profile

• Experience managing end-to-end projects involving real-world deployment of hardware systems, including installation and network integration.
• Hands-on experience coordinating installations, logistics, system configuration and external vendors.
• Data-driven approach to delivery, with experience setting and tracking KPIs, milestones and timelines.
• Strong sense of ownership, ability to influence stakeholders and confidence in front of customers.
• Excellent written and verbal English; Singapore Citizens or Permanent Residents.
• Nice to have: background in the maritime industry, hands-on experience with CCTV systems and video-based solutions, and experience with AI tools and ERP systems.

Required skills

• Solid technical grasp, comfortable reading network diagrams and speaking the same language as IT teams.
• Ability to read network diagrams and coordinate installations and system configuration.