Operations Support Specialist (1-Year Contract)

About the role

The Operations Support Specialist coordinates and supports all manufacturing-related activities for the Integrated Process Team (IPT). The role is a fixed 1-year contract, based at the Pharm West site, with no travel required.

Key responsibilities

• Support Production Supervisors in allocating resources to meet the production plan through weekly planning meetings and prioritising ad-hoc shop-floor activities.
• Help manage compliance and coordinate technical skills training for shop-floor staff.
• Review post-manufacturing batch documentation and lead improvements to straight-through documentation.
• Act as the IPT SAP super-user: coordinate SAP shutdown maintenance, support inventory updates and reversals, release process orders and post goods receipts and delivery orders in SAP.
• Collect data for APR, profit planning and tier process management, and prepare batch records, manufacturing labels, SOPs and job aids.
• Lead change executions for manufacturing documentation with GTO/Process Engineering, Quality and Manufacturing, including emergency changes.
• Support a continuous improvement framework using Lean Six Sigma tools (Six Sigma, Kaizen, SMED, 5S).
• Ensure documentation work complies with GMP, take part in audits and follow up on corrective actions.
• Plan daily activities according to SHE requirements, support incident investigations and audits, and ensure regulatory permits for IPT maintenance are met.
• Create, release and close purchase orders for non-BOM items and manage manufacturing aids and consumables.
• Update BOMs for Pharm West products, test MES scripts, and update APR and CPV.

Required profile

• Diploma or degree in Engineering (Chemical, Mechanical or Electrical), Science or a related discipline.
• 3-4 years (preferred) of experience in an operations environment; experience in documentation preparation and control preferred.
• Good knowledge of applicable regulations and GMP policies, especially cleaning/housekeeping, environmental control, process validation, change control and manufacturing practices.
• Stewardship awareness including cGMP, regulatory inspection preparation and SHE.

Required skills

• SAP and MES user
• Lean Six Sigma tools
• Documentation preparation and control
• Production planning and scheduling

What we offer

• A well-structured career path across manufacturing areas.
• A state-of-the-art facility serving customers worldwide.
• An innovative, highly engaging team.