Professional Services Consultant (TMS Implementation)

About the role

Ripple Treasury, a market leader in SaaS treasury management, is expanding globally through cash management, connectivity and financial risk management. It is looking for a Professional Services Consultant to join its growing Solutions Delivery team. You will design and analyse customer requirements across all modules of the Ripple Treasury management system and implement the functionality that meets them on time and on budget.

Key responsibilities

• Take part in discovery sessions with clients on their technical requirements and business processes for managing portfolios of debt instruments, derivatives and investments, including Cash Management, Payments, Accounting and Reconciliation needs.
• Gather and document the full requirements and the scope of implementation.
• Explain the configuration rationale and functional strategy in line with client goals.
• Train clients and internal parties on the modules and on market best practice.
• Help build and implement the solution, support and troubleshoot delivered work, and ensure it stays on specification and budget.
• Meet or exceed client expectations on product setup and services, provide Tier 2 support for escalated issues, and create up-selling opportunities.

Required profile

• Bachelor's degree in Business preferred, or equivalent experience.
• Enrolment in CFA, CTP or another professional programme is a plus.
• Proven experience in Treasury, Relationship Banking or Fintech.
• Proven track record in project management and Treasury system implementations, either for clients or as a business user.
• Thorough understanding of financial instruments, cash and payments markets and the systems supporting them.
• Adept with financial markets mathematics.
• Good team player, able to act on own initiative and deal with senior managers in client environments.
• Strong written and verbal communication, listening, presentation and consultative skills; able to multi-task and adapt to fast-paced environments.

What we offer

• Competitive salary, bonuses and equity.
• Benefits covering physical and mental healthcare, retirement, family forming and family support.
• Employee giving match, mobile phone stipend and R&R days.
• Wellness reimbursement, generous vacation policy and parental leave.
• Catered lunches, fully-stocked kitchens and team events.
• Flexible in-office collaboration (about 10+ days a month) and a professional development budget.