BARX Client Services: Macro FX and Fixed Income Analyst

About the role

Barclays is hiring an Analyst for its BARX Client Services global team in Singapore. As the primary point of contact for external clients and internal users of the BARX Macro eCommerce applications, you will provide electronic trading support for Macro, including client onboarding and setup, pricing support, trade-related queries and resolution of platform functionality issues. The role delivers 24/5 support to clients using the BARX platforms and works closely with eSales, Voice Sales, Trading and operational, regulatory and technical teams.

Key responsibilities

• Provide immediate technical support to traders and sales professionals, resolving hardware, software and network issues so trading stays uninterrupted
• Coordinate trade execution by liaising with traders, clients and internal teams
• Maintain and update trade records, transaction logs and client databases
• Prepare reports, presentations and documentation to support sales and trading
• Monitor market data and help analyse financial information for trading decisions
• Process trades, confirm orders and resolve trade discrepancies
• Act as contact point for external clients and internal users, collaborating with eSales, Voice Sales, Trading and other teams

Required profile

• Some knowledge of Macro, specifically FX and/or FX Options product types
• Strong analytical and quantitative skills, with confidence using Excel and excellent troubleshooting ability
• Excellent communication, networking and presentation skills
• Willingness to cover some shifts outside standard hours, including some Bank Holidays
• Proactive, team-oriented, goal-driven and detail-oriented, with strong attention to accuracy
• Ability to design and implement new processes to improve efficiency

Required skills

• Excel
• Valued: knowledge of financial markets, single-dealer and multi-bank trading platforms, and FIX protocols
• Valued: basic understanding of desktop PC and end-user technology