Public Engagement Officer - Strategic Engagement & Collaborations

About the role

The Land Transport Authority (LTA) is looking for a public engagement officer to design and deliver engaging, interactive and inclusive public engagement experiences. You will help shape how LTA communicates its initiatives, policies and projects through experience design and storytelling.

Key responsibilities

• Design, develop and implement immersive and interactive public engagement experiences that communicate LTA's messages and initiatives.
• Conceptualise and deliver public engagement strategies using storytelling, interactive design and appropriate technologies.
• Apply spatial and experience design principles to create engaging environments for public events, exhibitions and outreach activities.
• Collaborate with cross-functional teams and external partners to co-create and execute engagement initiatives.
• Project manage the development of a future transport gallery experience space.
• Research community needs and preferences so initiatives are inclusive, accessible and relevant.
• Manage the planning, coordination and execution of engagement activities, including logistics, vendors and partners.
• Monitor, analyse and evaluate feedback and engagement metrics to ensure desired outcomes and continuous improvement.

Required profile

• Knowledge in communications, design, urban planning or another relevant discipline.
• Experience designing public engagement or experience-led initiatives, with strengths in storytelling and interactive approaches.
• Strong communication skills, able to turn complex ideas into clear, engaging experiences.
• Strong project management and stakeholder engagement skills, able to manage multiple initiatives at once.
• A collaborative self-starter committed to inclusive and meaningful public participation.
• Seniority and job title depend on individual work experience.

Required skills

• Advantageous: familiarity with digital platforms, interactive media or emerging engagement technologies.
• Advantageous: knowledge of spatial, exhibition or experience design principles and hands-on experience creating physical or hybrid engagement environments.