Regional AI Agent Product Operations Specialist, Southeast Asia

About the role

Tencent is looking for an Overseas Operations Specialist for Southeast Asia to drive early user operations, localization and product feedback loops for its AI agent product WorkBuddy across the region. WorkBuddy is an AI-native productivity platform that helps knowledge workers automate everyday work through intelligent AI agents, covering research, document creation, data analysis, presentations and workflow automation.

Key responsibilities

• Own the operations strategy for the AI Agent product in Southeast Asia, including market prioritization, user segmentation, growth channels, localization direction and operating cadence.
• Acquire seed users in target markets and run localized operations across channels such as content, communities and influencers, identifying and validating the growth motions that work best locally.
• Through user research and market insight, understand how knowledge workers and business users in Southeast Asia use AI tools, build localized use cases and templates, and close the product feedback loop.

Required profile

• 5+ years of experience in user operations, content operations, community operations or growth operations; hands-on experience in Southeast Asian markets is preferred.
• Hands-on experience in content, community and influencer/KOL operations, able to plan and execute campaigns independently.
• Strong user insight and data sensitivity, able to optimize operations based on activation, retention and other usage data.
• Working proficiency in English; fluent Chinese to collaborate with China-based teams; proficiency in Bahasa Indonesia, Thai or Vietnamese is a plus.

Required skills

• Familiarity with AI products, productivity tools, SaaS or cross-border e-commerce tools, with a strong understanding of user workflows.
• Preferred: experience driving early user operations or cold-start growth in a new country or market.