Revenue Manager

About the role

This Revenue Manager role covers the hotel's revenue management and channel management, including competitive intelligence, inventory and pricing control, and online travel agency (OTA) partnerships. It sits under the VP Revenue Management and reports to a direct line manager.

Key responsibilities

• Gather and analyse competitive intelligence to support marketing objectives and competitive decision-making.
• Liaise with the VP Revenue Management on data collection opportunities in distribution and revenue management.
• Monitor and evaluate new and existing programme and product initiatives to improve revenue performance.
• Minimise rate parity issues across channels and prevent wholesale or static rates from flowing into OTAs and other segments.
• Maintain inventory controls and pricing strategies to stay competitive against the competitive set.
• Provide monthly and quarterly channel management analysis and revenue potential, and review the impact of short- and long-term decisions on occupancy, ADR and RevPAR.
• Supervise best rate guarantee claims and handle rate parity across internal and external partners.
• Take part in Singapore marketing programmes, implement and monitor online marketing, and develop OTA partnerships.
• Ensure OTA websites show correct inventory and rates, and work with OTA key clients to position hotels well on search results.
• Analyse revenue by room type and identify performance improvements on online distribution (rate plans, room type descriptions, offers, geo sources).
• Carry out ad-hoc projects, including digital transformation and process improvement, and contribute to sustainability efforts.

Required profile

• Degree in hospitality, business or a related field from a recognised institution.
• 4-5 years of progressive experience in revenue management within the hotel industry.
• Strong leadership skills, team spirit and integrity; flexible and proactive in spotting revenue opportunities.

Required skills

• Extensive knowledge of revenue management systems and distribution tools such as Opera Cloud, RMS and advanced BI tools.
• Proficiency in Excel, PowerPoint and data analysis tools.
• Strategic planning, data analysis and problem-solving; ability to turn complex data into actionable strategy.
• Interest in digital transformation and process improvement is an added advantage.