Sales Manager

About the role

This full-time management Sales Manager position is accountable for proactively seeking and handling sales opportunities and turning over business properly and in a timely way so that service delivery can proceed. It also assists in leading day-to-day sales activities, focusing on building long-term, value-based customer relationships that help achieve sales objectives, and achieving personal sales goals.

Key responsibilities

• Build and strengthen relationships with existing and new customers through sales calls, entertainment, FAM trips and trade shows, and develop relationships within the community to expand the customer base.
• Work with off-property sales channels so that sales efforts are coordinated and not duplicative, and manage relationships with key internal and external stakeholders.
• Provide accurate turnover to Event Management and support the operational aspects of booked business, such as proposals, contracts and customer correspondence.
• Identify new business to meet personal and location revenue goals, understand market trends and competitors, and close the best opportunities for the location.
• Deliver exceptional customer service, support the company's service and relationship strategy, gather guest feedback and set a positive example for guest relations.

Required profile

• A 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management or a related major, with 3 years of experience in sales and marketing or a related field; or a 4-year bachelor's degree in a similar field with 1 year of experience.
• Experience in sales and marketing or a related professional area.