Sales Manager, Nanyang Executive Centre (Hospitality)

About the role

The NTU Office of Commercial and Auxiliary Services (OCAS) manages commercial real estate, hospitality including the Nanyang Executive Centre (NEC), and auxiliary services on the NTU main campus and NTU@one-north. The NEC offers 150 refurbished guestrooms and refreshed event spaces for high-level conferences, workshops, executive programmes and industry engagements. OCAS is looking for a results-driven Sales Manager to drive room sales and event bookings, develop new business and build strong client relationships to maximise NEC's revenue and occupancy.

Key responsibilities

• Establish and execute a sales plan aligned with NEC's revenue targets and objectives, prioritising NTU's educational and institutional needs
• Pursue affiliated business such as training programmes and events, and develop strategies to drive room sales and facility utilisation
• Build relationships with internal NTU stakeholders and external clients, handle contract negotiations and client inquiries professionally
• Achieve monthly and annual targets for room revenue, occupancy and average rates
• Maintain accurate records, prepare monthly sales reports and analyse sales performance
• Contribute to annual business planning and pricing strategies, conduct market analysis and stay up to date on industry trends and competitors

Required profile

• Bachelor's degree in Sales and Marketing, Hotel Management or a relevant discipline; diploma holders with extensive experience may be considered
• Minimum 2 years of sales experience, preferably in hospitality
• Proven track record of achieving sales targets
• Adaptable, agile and able to handle new or difficult situations creatively
• Strong relationship-building, negotiation and communication skills; team player