Security Command Centre Operator

About the role

Chubb Fire & Security, a global business established over 200 years ago, is looking for a self-motivated, dynamic and talented individual to join its growing team as a Security Command Centre Operator. The role covers monitoring physical security systems and responding to alarms and incidents.

Key responsibilities

• Operate and monitor CCTV, access control, intrusion detection and other physical security systems.
• Respond to system alarms and fault indicators according to protocol and SOPs.
• Report all incidents accurately to management.
• Support and respond to security incidents and suspicious activity on site, including escalations, following standard protocol and SOPs.
• Be fully acquainted with all emergency procedures.
• Handle notification calls from staff requesting access to substations.
• Assist in other duties assigned by the Team Leader and/or Reporting Officer.

Required profile

• NITEC certification or higher; PLRD Security licence (PWM grade of SO) is an added advantage.
• Training is provided for candidates without the necessary qualifications.
• Candidates with Command Centre experience are an added advantage.
• Able to work two rotating 12-hour shifts and adapt to a spontaneous, fast-paced environment.

Required skills

• Proficiency in Microsoft Office (Word and Excel).
• Well-spoken and good command of English.

What we offer

• Extensive training for new hires and ongoing career development opportunities.