Senior Consultant - Global Services Delivery Network

About the role

Esri is looking for a Senior Consultant to lead global programs, share best practices, coordinate community engagement and help build frameworks and resources that strengthen its global services ecosystem. The Global Network Strategy Office focuses on services delivery network strategy and channel development, working with Esri, international distributors, business partners and systems integrators to scale global business.

Key responsibilities

• Foster and facilitate the global PS Manager community charter and cohort
• Coordinate with community initiative working groups, covering charters, membership, milestones, status briefings, stakeholder reviews and outputs
• Plan and run global PS Manager community connects and regional workshops
• Facilitate PS Business Update briefings and collaboration forums to build consensus and speed up decisions
• Champion the global PS organization profile dashboard, including system development and release management
• Curate the community collaboration space, membership access and the PS Manager portal
• Coordinate community updates and feedback with Global/Regional Managers, Community of Practice Leads, Community Leads, PS Senior Leadership and Esri Services Teams

Required profile

• 8+ years of professional experience in support services, training services, professional services and/or managed services in a technology company
• Demonstrated experience in stakeholder engagement, consensus building, best practices frameworks, community partnerships and change management
• Experience contributing to vision, goals and initiatives with executives, managers and practitioners
• Ability to plan, collaborate and influence outcomes across internal and external boundaries without direct management authority
• Bachelor's degree in Business Administration, Communications, Marketing, IT or a related field
• Recommended: Master's degree in GIS, Geography, Computer Science, Information Systems or a related STEM field; multi-lingual highly desirable (Spanish, Arabic)

What we offer

• Estimated base salary of $93,600-$177,840 USD
• Medical, dental, vision, life insurance and 401(k) and profit-sharing programs
• Minimum 80 hours of vacation leave and twelve paid holidays