Senior Counsellor / Counsellor (BEACON)

About the role

NTU's University Counselling Centre runs BEACON, a satellite counselling service that makes professional counselling more accessible for students. The BEACON Counsellor provides short-term counselling to undergraduates and graduates experiencing mild mental health issues, academic stress and interpersonal issues within assigned colleges and schools, offering face-to-face or online sessions, programme planning and referrals. The Senior Counsellor also conducts practice-based research and supports outreach, training and programmes for the NTU community, working under supervision in a collaborative team.

Key responsibilities

• Provide short-term counselling, including risk and need assessments, intervention plans and case formulation, and refer to social services organisations
• Guide less experienced BEACON counsellors and escalate or co-lead sensitive crisis cases with more experienced practitioners
• Advise staff on concerns about at-risk students and recommend external interventions such as family therapy
• Identify gaps in counselling tools and propose culturally contextualised improvements, and contribute to quality improvement projects
• Design, develop and facilitate wellbeing training and wellbeing portfolios annually
• Maintain clinical, legal and ethical standards, client consent, confidentiality and data privacy; monitor staff compliance and assist in data privacy protocols
• Keep accurate clinical records and use data to improve counselling services
• Work with schools, halls of residence and support teams, and liaise with psychiatrists, doctors and social service agencies
• Lead outreach initiatives for colleges and schools, and support daily operations of the University Counselling Centre

Required profile

• Master's degree in counselling
• Clinically registered counsellor with the Singapore Association for Counselling (SAC)
• At least five years of professional counselling experience
• Experience with young adults, preferably in an educational setting; multi-disciplinary team experience is advantageous
• Good interpersonal and communication skills, attention to detail and strong organisational skills
• Professional values aligned with the SAC Code of Ethics

Required skills

• Proficiency in counselling approaches and tools
• IT skills such as Microsoft 365, appointment booking and case management systems