Senior Executive – Foreign Vehicle Permits (Operations)

About the role

The Senior Executive will support the Foreign Vehicle Permits Division by handling both administrative and operational tasks. This position ensures smooth processing of vehicle permit requests and delivers high‑quality service to internal and external stakeholders.

Key responsibilities

• Process counter transactions and online foreign vehicle permit applications.
• Track digital‑service reports and collate counter statistics.
• Conduct audits of online applications and manage customer feedback via phone and written replies.
• Perform operational checks on contractors and liaise with external agencies.
• Carry out checkpoint audits and provide occasional system‑related support.
• Deploy to various LTA worksites as required, including after‑hours assignments.

Required profile

• Any academic discipline with relevant experience in customer service or digital services.
• Strong organisational, communication and interpersonal abilities.
• Highly adaptable, able to work independently or within a team in a fast‑changing environment.
• Meticulous, detail‑oriented and capable of multitasking.
• Willingness to complete a medical declaration or further assessments if shortlisted.

Required skills

• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint).

What we offer

• Opportunity to work within a key government transport agency.
• Exposure to diverse operational environments across Singapore.