Senior Executive, HR Support and Learning

About the role

NUS is seeking a detailed-oriented and proactive HR Support Executive to join the Administrative Services (AS) team in the Office of Student Affairs. The role covers the core administrative cycles of hiring, onboarding and offboarding, supports employee growth through learning and development initiatives, and reviews and optimises HR processes using automation or AI-enabled tools.

Key responsibilities

• Provide administrative support across the employee life cycle, including recruitment coordination, onboarding and offboarding
• Conduct and oversee the onboarding programme so that new hires have a consistent experience
• Develop and maintain competency frameworks to support role clarity and staff development
• Manage HR metrics and reports to support informed decision-making
• Develop and standardise HR documentation, templates and SOPs for consistency across OSA
• Identify training needs through needs analyses and consultation with reporting managers
• Coordinate and administer learning programmes, track completion rates, gather feedback and evaluate effectiveness
• Maintain a centralised training repository
• Review HR and administrative workflows, streamline them with automation or AI tools and set up feedback channels to improve HR services and staff experience

Required profile

• Bachelor's degree
• At least 2 years of HR experience, preferably in recruitment or learning and development
• Familiarity with competency framework development and learning needs analysis
• Strong interpersonal and communication skills, able to engage diverse stakeholders
• Strong organisational skills and attention to detail, able to manage multiple priorities and meet deadlines
• Resourceful and self-directed, able to work independently

Required skills

• Awareness of AI tools, workflow automation platforms and process improvement methodologies is an advantage