Senior L&D Specialist

About the role

West is looking for a Senior L&D Specialist to act as a strategic learning partner for an assigned area. The role owns the execution of key learning priorities, consults with leaders and stakeholders on learning solutions, manages learning projects, facilitates programs and supports learning strategies that improve capability, compliance, performance, engagement and culture. It works closely with site leadership and subject matter experts, and guides Learning & Development Coordinators and Specialists.

Key responsibilities

• Own the execution of learning strategies, programs and initiatives for a site, function or business area.
• Identify performance needs, capability gaps, compliance risks and learning priorities with site leadership and subject matter experts.
• Design, recommend and implement learning solutions using adult learning principles, instructional design, project management and blended delivery.
• Lead learning projects from intake through implementation, including scope, planning, timelines, resources, delivery and evaluation.
• Facilitate programs for team members, managers, leaders, trainers and cross-functional groups (leadership, onboarding, compliance, technical, performance, capability).
• Coach and mentor L&D Coordinators and Specialists on LMS practices, learning administration, audit readiness and project execution.
• Govern LMS and learning processes, and lead audit readiness for training records, curricula, certifications and requalifications.
• Create and improve competency-based and role-based curricula, assessments, requalification processes and certification programs.
• Partner with HR on engagement, culture, performance management, feedback and individual development planning.
• Support funding, resource and vendor discussions, and help managers link learning to performance and outcomes.
• Evaluate learning effectiveness with data-driven insights and recommend improvements to content and delivery.
• Pursue standardization of local and functional training, and lead or contribute to communities of practice.

Required profile

• Bachelor's degree in Organizational Development, HR, I/O Psychology, L&D, Education, Business or a related field preferred; equivalent experience may be considered.
• Minimum 5 years of experience in learning and development, training, education, organizational development, HR development, operations training or a related role.
• Experience identifying learning needs, developing and facilitating learning, using an LMS to track and report training, and engaging managers as learning champions.
• Preferred: supervising team members and delivering learning solutions in a manufacturing, pharmaceutical, medical device or regulated industry with cGMP requirements.
• Preferred: experience leading learning projects, consulting with stakeholders, coaching trainers or L&D colleagues and implementing solutions across stakeholder groups.

Required skills

• Knowledge of adult learning theory, instructional design, facilitation, learning technologies and learning effectiveness.
• Preferred: knowledge of Training Within Industry (TWI) and similar approaches.
• Proficiency with Microsoft Office Suite, HRIS, training authoring tools and related systems.
• Strong communication, presentation, facilitation, consulting, project management and mentoring skills.