Senior Manager, Client Partner - Public Sector

About the role

DXC Technology is looking for a Senior Manager, Client Partner - Public Sector to lead its relationships with assigned Singapore public sector accounts that represent significant growth potential. As the primary executive responsible for the account, the Client Partner coordinates DXC resources across sales, solutioning, delivery and industry teams to grow revenue, increase account value and strengthen long-term partnerships. The role acts as a trusted advisor to clients and covers renewals, business development and client satisfaction.

Key responsibilities

• Drive revenue growth across assigned Singapore public sector accounts by expanding existing services and acquiring new opportunities, covering applications, cloud, analytics, cybersecurity, infrastructure, workplace services and managed services.
• Develop and execute strategic account plans, maintain accurate forecasts and keep clients updated on pipeline, bookings and revenue performance.
• Originate new business, build a healthy pipeline through cross-selling and upselling, and lead public sector pursuits, RFPs, tenders and framework opportunities with solutioning and bid teams.
• Lead contract renewal and retention strategies, proactively identifying risks and protecting existing revenue streams.
• Build executive-level relationships with government agencies, statutory boards and public sector stakeholders, including business, procurement, technology and senior leadership decision-makers.
• Provide executive leadership and governance for major pursuits, account reviews and customer engagements, including quarterly business reviews (QBRs).
• Drive customer satisfaction by acting on Voice of Customer and Net Promoter Score feedback and promoting delivery excellence.
• Stay informed of Singapore public sector priorities, procurement processes and technology trends.

Required profile

• 10 to 15 years of client-facing sales, account management, business development or consulting experience in IT services, system integration or technology consulting.
• Proven track record of managing and growing large client accounts and achieving revenue targets.
• Experience selling or managing end-to-end IT services such as applications, cloud, cybersecurity, infrastructure, managed services or digital transformation.
• Experience engaging and influencing senior stakeholders and leading complex pursuits, proposals, tenders or large-scale technology engagements.
• Bachelor's degree or equivalent professional experience; experience in an established IT services, consulting or system integration organisation is preferred.

Required skills

• Strategic account planning, pipeline management, forecasting and commercial management.
• Knowledge of Singapore public sector procurement processes, government agencies and technology priorities is highly preferred.
• Strong executive presence, communication, negotiation and stakeholder management skills.
• Ability to lead cross-functional teams in a matrixed organisation.