Senior Manager – Engagement & Programme (M3)

About the role

The Senior Manager (Engagement & Programme) M3 leads the ground‑level implementation of the M³ framework within a People’s Association (PA) constituency, coordinating outreach and service delivery for the local Malay‑Muslim community. Reporting to the GCD’s Office and the Inter‑Ethnic Engagement Section, the role translates national priorities into actionable programmes on the town level.

Key responsibilities

• Chair and manage M³@Town committee meetings, oversee secretariat functions and provide regular progress updates to senior PA offices.
• Support Grassroots Advisers, the Chairman and committee members in planning and delivering initiatives across the five M³ focus areas.
• Coordinate with the M³ Ethnic Coordination Office and a network of agencies, mosques, SSOs, FSCs and community partners to ensure coherent programme delivery.
• Design and implement a volunteer recruitment and capability‑building strategy, including training programmes for Malay‑Muslim volunteers and professionals.
• Lead targeted outreach to Malay‑Muslim families, including the Project Dian engagement with rental‑block residents.
• Maintain a town‑level database on programmes, outreach and volunteers, turning data insights into actionable recommendations.
• Represent the M³@Town programme at PA operations and major community events, providing ground‑level perspectives.

Required profile

• Minimum 3 years of experience in community engagement, grassroots work or a related field; experience with the Malay‑Muslim community is an advantage.
• Strong stakeholder engagement and relationship‑management abilities across government agencies, community organisations and volunteers.
• Excellent written and verbal communication in English; proficiency in Malay is required.
• Ability to work independently, exercise sound judgement and manage multiple concurrent initiatives.
• Familiarity with the M³ framework and basic data‑management or analytical skills is desirable.