Senior Manager (Investigations), Campus Emergency & Security

About the role

The Senior Manager (Investigations) leads a team responsible for investigating security incidents and student misconduct reported to the University. The role works alongside experienced investigators, security professionals, corporate partners and government agencies.

Key responsibilities

• Lead and personally conduct thorough investigations into security incidents and student misconduct in line with the University's policies, statutes and regulations
• Coordinate with Care Units so that students receive appropriate support throughout the investigation
• Analyse evidence and documents to build a holistic case assessment and write comprehensive investigation reports with actionable recommendations
• Oversee case management, keeping files accurate and up to date and meeting the team's KPIs
• Prepare management reports on outcomes, statistics and emerging trends
• Act as the main liaison with government agencies on investigation matters and advise management, faculties and departments
• Undertake ad hoc assignments as directed

Required profile

• Degree in a relevant discipline with at least 10 years of investigative experience, including a minimum of 5 years in a supervisory capacity
• Prior investigative experience in government agencies or law enforcement
• Valid driving or riding licence is an advantage
• Willingness to work irregular hours, including weekends and public holidays when needed

Required skills

• Knowledge of evidence handling, chain-of-custody protocols and investigation procedures
• Strong written communication and effective interviewing skills
• Proficiency in Microsoft Office