Senior Manager / Manager - Employee & Industrial Relations (EIR)

About the role

The Senior/Manager (EIR) manages EIR policies and processes and provides employee and labour relations advocacy. The position works with employees, HR partners, managers, supervisors, unions and government agencies.

Key responsibilities

• Assist in managing EIR policies and processes.
• Partner with the legal and risk offices on end-to-end staff disciplinary cases, including sanctions and terminations.
• Advise HR partners, managers and supervisors on best practices for handling performance concerns, disciplinary action, conflict management and employee grievances.
• Help manage staff's external interests and commitments and resolve potential or actual conflicts.
• Analyse information and data needed to understand the policy implications of negotiations and disputes, including management and union proposals.
• Take part in union and arbitration meetings and negotiations.
• Research and explain employment legislation to HR partners, managers, supervisors and employees.
• Help build a database of staff disciplinary cases for dashboard reporting, trend analysis and prediction.

Required profile

• Bachelor's degree, preferably in human resource management or a related field, or an equivalent combination of education, training and experience.
• 3 to 5 years of experience in a position of responsibility.

Required skills

• Good verbal and written communication, interpersonal, influencing and negotiation skills.
• Knowledge of employment legislation and the ability to apply relevant laws, guidelines, regulations and policies.
• Strong analytical and problem-solving skills.
• Data management skills and proficiency with Microsoft Office Suite or related software.