Senior Manager, Site Tech Analyst

About the role

GSK is looking for a Senior Manager, Site Tech Analyst to deliver site technology projects and global platform deployments. The role drives digital and data improvements while managing IT risk, security, compliance and audit support within a matrix organisation.

Key responsibilities

• Deliver site technology roadmap projects, working in the matrix with product, platform, engineering and business teams to turn plans into released versions, track benefits, fix issues and realise site outcomes aligned with Smart Manufacturing and S/4 ambitions.
• Help the site lead manage local deployment, rollout, continuity and operational support of global applications, including cutover, hypercare and training of business users, quality and engineering.
• Support the Site Forward Deployment Engineer with paperless, data-driven solutions for Smart Manufacturing, AI and S/4, keeping integrations, data quality and process changes aligned with the site tech roadmap.
• Manage IT risk, security, continuity and compliance with global standards, monitoring controls and dependencies and working with central security and infrastructure teams.
• Provide audit and inspection support, preparing evidence and documentation and ensuring partner activities and incident responses are transparent and aligned with GSK policies and regulatory expectations.
• Maintain governance and data quality for technology assets and services (ServiceNow, CMDB, inventory, ownership, support, lifecycle and audit records) and report on asset health and risks.
• Lead structured problem solving for major incidents and recurring issues, coordinating root cause analysis and corrective and preventive actions.
• Support lifecycle management of PCs, scanners, network and site infrastructure, cloud resources, applications and manufacturing technologies, including refresh, upgrade, support and decommissioning.
• Oversee tech service delivery across other sites in the cluster, remotely coordinating third-party and outsourced partners.

Required profile

• Advanced degree in Computer Science, Software Engineering, Engineering, Information Technology, Manufacturing Systems or a related technical discipline.
• At least 8 years of technology experience in a manufacturing site setting.
• Lean / Six Sigma Orange Belt certification.
• ITIL Foundation certificate.
• Adequate project management skills to deliver to plan, budget and scope for the site integrated plan.
• Experience with inspection readiness, risk and finance management.

Required skills

• Agile methodology and project management
• Data analysis and DevOps
• Product roadmapping and ROI assessment
• Software development and user interface design