Senior Project Manager / Assistant Director - HRIS

About the role

NHG, a healthcare provider, is looking for an experienced Senior Project Manager / Assistant Director to lead its Group HRIS. The role manages end-to-end cluster-wide HRIS projects, from planning through go-live and handover to operations, covering system enhancements, upgrades, integrations and digital transformation across SAP S/4HANA and SuccessFactors. It also partners with Group HRIS and HRSS on the Case Management and Agentic AI programmes and owns the SuccessFactors data quality agenda.

Key responsibilities

• Lead end-to-end delivery of cluster-wide HRIS projects, managing scope, schedule, budget and quality, and run delivery governance including steering committees, stage gates, risk and issue logs, and budget and benefits tracking.
• Maintain a single cluster-level project pipeline, prioritising initiatives and managing dependencies, release calendars and resource plans across institutions.
• Oversee UAT and regression testing, data migration and cutover readiness, and manage vendor and system-integrator performance.
• Lead the rollout of Case Management and Agentic AI from pilot to scaled adoption, working with the CIO Office, Data/AI and Security teams to embed responsible-AI practices such as guardrails, human-in-the-loop controls, PDPA compliance and auditability.
• Drive change management, including stakeholder mapping, communications, training and super-user networks, and measure adoption.
• Lead the data cleanup initiative across institutions to improve accuracy, consistency and completeness of employee records in SuccessFactors, and set data governance standards with data ownership and stewardship.
• Report progress, risks and trade-offs to senior leadership and coach project teams.

Required profile

• Bachelor's degree in human resources, information systems, business administration or a related field.
• Minimum 10 years of experience in IT or HR technology project/programme management, including at least 5 years delivering HRIS/HCM projects.
• Proven track record in large-scale, multi-entity HR technology implementations.
• Strong stakeholder management, with the ability to influence senior leaders and navigate competing priorities.

Required skills

• Experience with SAP S/4HANA HCM and SAP SuccessFactors preferred.
• PMP or equivalent certification and experience in Agile or hybrid delivery preferred.
• Experience in healthcare, public sector or multi-institution environments preferred.